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Auto
Responders
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Autoresponders are e-mail messages that are sent automatically when an e-mail arrives for a specific e-mail account. Autoresponders are most commonly used for an "Out of Office" style message to inform your correspondents that you are not available, without you having to reply manually. You can have more than one autoresponder on one account. You can use plain text or include HTML code in the autoresponder, and choose from a wide variety of character sets.
To add an autoresponder:
- Click on the Auto Responders icon in your Control Panel.
- Click on the Add Autoresponder link.
- Enter the address of the account that the autoresponder responds to in the
Email field.
- Enter your name or address in the From field. You do not have to put anything in this field.
- Enter the subject line of the autoresponder in the Subject field.
- Click on the required character set for this autoresponder from the
Character Set drop-down list, if required.
- Click on the HTML Message tick box if you want to include HTML code in the
autoresponder.
- Enter the autoresponder message in the Body field. You can not use HTML code in this field - plain text only.
- Click on the Create button.
Modify an autoresponder if you need to alter the details of the message or if you set it to the wrong account.
To edit an autoresponder:
- Click on the Auto Responders icon in your Control Panel.
- Click on the Edit button next to the autoresponder that you want to edit.
- Edit the autoresponder's fields as required.
- Click on the Create button to edit the autoresponder.
Delete an autoresponder when you no longer need to use it. If you use the autoresponder at frequent intervals, such as an "Out of Office" message, you can modify it to point to a nonexistent e-mail account, such as store@yourdomain.com, and then simply change the account name back when you need it again. Refer to Editing an autoresponder for more information.
To delete an autoresponder:
- Click on the Auto Responders icon in your Control Panel.
- Click on the Delete button next to the autoresponder that you want to delete.
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